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Terms of Service

Effective Date: 1st November 2024

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR SERVICES. THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND OBLIGATIONS.

Introduction

Welcome to IP Flare! These Terms of Service ("Terms") are between you and SOCIAL FREAK LTD ("we," "us," or "our"), and govern your use of our IP Geolocation API and any related services (collectively, the "Services").

Company Details:

  • Company Name: SOCIAL FREAK LTD
  • Company Number: 1465941
  • Registered Address: Unit 82A, James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, UK
  • Email: admin@socialfreak.net

We have a separate Privacy Policy, which can be found here.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such cases, "you" and "your" refer to that organization.

2. Eligibility

You must be at least 13 years old to use our Services. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you must have your parent or guardian's consent to use the Services.

3. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or by other appropriate means. Your continued use of the Services after changes are made constitutes your acceptance of the new Terms.

4. User Accounts

To access certain features of the Services, you may need to create an account. You agree to provide accurate and complete information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Use of Services

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  1. Use the Services for any illegal or unauthorized purpose.
  2. Resell, redistribute, or sublicense the Services or data obtained from the Services without our consent.
  3. Use the Services to transmit harmful or disruptive content, including viruses or malware.
  4. Interfere with or disrupt the integrity or performance of the Services.
  5. Access the Services to build a competitive product or service.
  6. Use automated means to access the Services in a manner that sends more requests than a human could reasonably produce.

6. User Content

You are responsible for all content you upload, post, or otherwise transmit through the Services ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your User Content solely for the purpose of providing the Services.

You agree not to upload or transmit User Content that:

  1. Violates any third-party rights, including intellectual property rights.
  2. Is unlawful, harmful, or objectionable.
  3. Contains viruses or other harmful code.

7. Proprietary Rights

We retain all rights, title, and interest in and to the Services and all related intellectual property. These Terms do not grant you any rights to use our trademarks, logos, or other brand features without our prior written consent.

8. Data Accuracy

We strive to provide accurate geolocation data; however, we do not guarantee the precision or reliability of the data provided. Geolocation via IP address has inherent limitations and may not always be current or accurate. You acknowledge that the Services should not be used to identify a specific household, individual, or street address.

9. Disclaimers

The Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of the Services. Our total liability to you for all claims arising from or related to the Services shall not exceed the amount you have paid us in the past six months or £100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless SOCIAL FREAK LTD and its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.

12. Modification and Termination

We may modify or discontinue the Services at any time without notice. We may terminate or suspend your access to the Services if you violate these Terms or if required by law.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the Services and supersede any prior agreements.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Data Protection

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

18. Contact Information

If you have any questions or concerns about these Terms or the Services, please contact us:

  • Email: admin@socialfreak.net
  • Address:
    SOCIAL FREAK LTD
    Unit 82A, James Carter Road
    Mildenhall, Bury St Edmunds
    IP28 7DE, UK

19. Dispute Resolution

Any disputes arising from these Terms or the Services will be resolved through binding arbitration in accordance with the Arbitration Act 1996. The seat of arbitration shall be London, UK. You and we agree to waive any right to participate in a class-action lawsuit or class-wide arbitration.

20. Third-Party Links

The Services may contain links to third-party websites or resources. We are not responsible for the content or availability of such external sites or resources and do not endorse them.

21. Feedback

If you provide us with any feedback or suggestions regarding the Services, you grant us a non-exclusive, worldwide, royalty-free license to use and incorporate such feedback into the Services.

22. API Keys and Access

To access our Services, you may be required to obtain an API key. You are responsible for safeguarding your API key and preventing unauthorized use. You agree not to share your API key with any third party. SOCIAL FREAK LTD is not liable for any loss or damage arising from your failure to protect your API key. If you suspect any unauthorized use of your API key, you must notify us immediately.

23. Usage Limits and Rate Limiting

We may impose limits on the number of requests you can make to the Services within a specified time period. These limits are designed to ensure the stability and reliability of the Services for all users. Exceeding these limits may result in temporary or permanent suspension of your access to the Services. We reserve the right to modify these usage limits at any time.

24. Support

We may provide support services for the Services at our discretion. Any support provided is subject to these Terms and our policies. We are not obligated to provide any specific level of support and may change or discontinue support services at any time without notice.

25. Versioning and Changes to API

We may update or modify the API and related Services from time to time, including introducing new versions or deprecating existing ones. We will provide reasonable notice of significant changes or deprecations. It is your responsibility to update your integrations to remain compatible with the latest versions of the API. Failure to do so may result in reduced functionality or termination of access.

26. Prohibited Activities

In addition to the restrictions outlined in Section 5, you agree not to:

  1. Attempt to gain unauthorized access to any portion of the Services, other user accounts, or computer systems.
  2. Use the Services to collect or harvest personal data about other users.
  3. Impersonate any person or entity or misrepresent your affiliation with a person or entity.
  4. Use the Services in a manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services.
  5. Engage in any activity that could damage, disable, overburden, or impair the functionality of the Services.

27. Reverse Engineering

You agree not to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying structure of the Services, except to the extent that such activity is expressly permitted by applicable law.

28. Export Compliance

You agree to comply with all applicable export laws and regulations of your country, as well as any other applicable export laws and regulations of the United Kingdom. You may not export or re-export any data or technical information obtained from the Services in violation of any such laws or regulations.

Please read these Terms carefully and ensure you understand them before using our Services. If you do not agree to these Terms, you must not use our Services.